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Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More




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Preparation is the key


Preparation is the key to a successful employee performance review. Reviews are not something you can just pop into and "winging it" if you want to get the best results from the...
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Interview with Margret Schmidt


Margret Schmidt is among our speakers at MX 2009, taking place 2-3 March in San Francisco. Her extensive experience heading up design at TiVo has given her a deep understanding of what it takes to deliver a great experience in a high technology...
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For Technology Decision-Making, Who's in Charge?


It used to be that the people who bought technology and equipment for contact centers were professionals in the art of running those centers -- they were people with some kind of direct telecom or operations experience. Those days are long gone....
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SaaS is bad...


I've written quite a bit here about the dangers of adopting single vendor suites in terms of vendor lock in, and about how SaaS applications present a compelling value proposition for businesses as well as a disruptive threat to the existing...
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More on Cloud Computing from Dion Hinchcliffe


Dion Hinchcliffe recently provide a comprehensive overview of the status of cloud computing for the enterprise in his post, Enterprise cloud computing gathers steam. It is a good article for spinning your knowledge up on what this trend means...
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It's Performance Review Season Again


Its that time of year when many businesses start doing their employee performance reviews. There was an interesting study done by the Society for Human Resource Management (SHRM) and the Ethics Resource Centre (ERC). Only 23% of HR professionals...
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